Trust in us as a Business

Bootjack.com values our customer’s peace of mind and understands their concerns about online privacy and security. In following our beliefs of peace of mind while shopping our online store, we have instituted policies that are intended to ensure that our customers information is always respected and is handled in a responsible and safe manner. This privacy and security policy is designed with the sole purpose of educating you as our customer so that you understand what information we collect, how we use it, the steps we take to safeguard it, and your ability to review and correct information and the choices you have regarding the use of.
Upon visiting our website, we automatically review and recognize your internet service provider, the last Web page you visited prior to ours, and a record of your activity on our site, however, you will not be identified as an individual. BootJack.com collects this information in an effort to process orders more effectively and provide you with the best shopping experience possible.
When you willingly provide personal information at our stores, our website, or through our authorized third parties, you give consent to our policies, as described herein, on how Boot Jack will use, collect, or disclose and manage your personal information.
To provide you with a website that is easier and more enjoyable to use, we will use the information that you share with us. The information you decided to share with us will enable us to effectively process our purchases, customize the content and layout of our pages, confirm orders, notify you about updates to our site, and provide you with additional information about what products Boot Jack has to offer. We do not share or sell any of your personal information with third-parties or use the information in any other way besides what’s stated above.
The information you share with us will be uploaded to our customer database. At times we may also send you emails to inform you of new products, special promotions, upcoming events, or new services that BootJack.com may provide. If you wish, you can remove yourself from our email list at any time.

In-store Shopping

If you wish to shop at our stores anonymously, you may do so by paying in cash. However, if a purchase is made with a credit card or debit card, we may keep history of your purchases. To better assist and to process your orders effectively, we may collect this information but will treat it in accordance with this Privacy Statement. If at any point in time you wish to return or exchange any item purchased at our stores, we may ask you for personal identifying information such as a picture ID or the credit card used for purchase.

Customer Service

If you provide us with your phone number, we may call you to discuss order details. If you call us in regards to an order placed, to better assist you with your requests and questions we may ask for personal identifying information depending on the nature of your call. We may also retain this information to meet your needs in the future.

E-mails

In order to answer questions, requests, provide customer service information or notify you about the status of your order we may use your e-mail. Marketing companies will not be able to buy or rent your e-mail information.

Third Parties Authorized

In order to offer you the best shopping experience possible, we partner with a few third parties that manage our customer information, so that we can fulfill promotions, or communicate with our customers. In such cases, we may provide and disclose your personal information to such outside companies. We do not however, authorize any of these service providers use your information in any way other than for our benefit.

The Law

At time, we may disclose your personally identifiable information if we have reason to believe that it is necessary to identify, contact or bring legal action to protect your rights, the rights of Boot Jack, or others. If required by Law, we may also disclose your personally identifiable information.

Customers

Boot Jack reserves the right under certain circumstances to refuse to provide goods or services to customers without any type of explanation.

How can you control the use of your information?

We would like the ability to be able to communicate with you, only and if you feel the same.

How do we safeguard your information?

Being able to protect your personal information such as your credit card information, is very important to us. So that experience the best shopping experience on our Site without having to worry about loss, misuse, or unauthorized access to your information, our Online Store includes a variety of technical, administrative and physical safeguards.

Secure Shopping

We use industry-standard encryption technologies to encrypt credit card and billing information as it is transmitted to Boot Jack. We also use commercially reasonable efforts to stay up to date with best practices regarding the protection of information in connection with transactions occurring online.

Firewalls

Once your order is received, we protect all of your private information, which includes your order, behind a network security system called a “firewall.” Only designated staff has access to this information, and only to information that is necessary to service your order.

Changes to the Privacy Statement

By using our website, you consent to the collection and use of your personal information as described in our policy.  Boot Jack reserves the right to make any necessary changes, modify or amend this policy from time to time. We can make changes without your consent of previous notice. We highly encourage you to stay up to date with our policies and review them regularly.